Effective Date: June 4, 2025
Collection of Information
Information You Provide Directly
We collect personal information that you provide when using our website or contacting us directly. For instance, when you submit a contact form or apply for a job, we collect the information necessary to respond to your request or process your application.
- When submitting a contact form, we request details such as your name, email address, company name, address, and the reason for your inquiry.
- If applying for a job, we collect contact details (name, email, phone number), resume, cover letter, education, work experience, certifications, employment status, salary expectations, and legal eligibility to work. We may also collect demographic data such as gender, race/ethnicity, disability status, and veteran status, ensuring compliance with applicable privacy laws when handling sensitive information.
Information Collected Automatically
When you visit our website, we collect data automatically from your device and browser, including:
- Device type, IP address, time zone, browser type and version, operating system, visited pages, and technical error reports. See “Cookies and Similar Technologies” below for further details.
Information Received Indirectly
If you make a payment through a third-party processor, we receive transaction details to process orders efficiently.
Use of Information
We process the collected data to:
- Maintain our business relationship with you, including fulfilling requests for information and services.
- Send marketing materials if you have opted in.
- Display tailored advertising and marketing.
- Facilitate job applications and hiring processes.
- Improve our website, resolve technical issues, and enhance security.
- Comply with legal and regulatory requirements.
- Protect our legal rights and respond to claims or disputes.
Where required by law, we process personal information based on legitimate business interests, contractual obligations, legal requirements, or user consent (e.g., for marketing communications). You may withdraw consent at any time.
Disclosure of Information
Softgel Co. may share personal data with:
- Service Providers – Third parties assisting in recruitment, customer service, website management, and data analytics.
- Affiliates – Other entities within our corporate group for operational purposes.
- Business Transactions – In the event of mergers, acquisitions, or similar corporate changes.
- Legal Obligations – To comply with subpoenas, legal processes, or governmental requests.
- With Your Consent – Any other disclosures with prior approval.
Softgel Co. does not sell personal data for monetary gain. However, third parties may collect data for business-related purposes.
Cookies and Similar Technologies
We use cookies, pixel tags, and similar technologies to collect data such as IP addresses, browser details, and session activities. These technologies help improve website functionality, enhance user experience, and analyze site traffic.
Cookie Policy
Cookies are small data files stored on your device when visiting a website. They allow us to recognize repeat visitors and provide a customized experience.
Types of Cookies We Use:
- Essential Cookies – Required for website functionality, such as logging in or submitting forms.
- Performance Cookies – Collect anonymous data on how visitors use our site to improve usability.
- Functional Cookies – Enhance user experience by remembering preferences and settings.
- Targeting/Advertising Cookies – Used to deliver relevant ads and track engagement.
Managing Cookies
You can control or delete cookies through your browser settings. Note that disabling cookies may affect website functionality. For more details, visit our full Cookie Policy.
Do-Not-Track Signals: Some browsers support “Do-Not-Track” settings. We do not currently respond to these signals due to inconsistencies in implementation.
Your Rights and Choices
Depending on applicable laws, you may have rights to:
- Access, update, or delete your personal information.
- Restrict or object to data processing.
- Request data portability.
Requests can be submitted in writing to the contact details below. Identity verification may be required.
We will not discriminate against individuals exercising their privacy rights.
International Data Transfers
As an international company, we may transfer personal data across borders in compliance with applicable legal frameworks.
Data Retention
We retain personal data only for as long as necessary for business, legal, and regulatory purposes.
Security Measures
We implement reasonable security practices to safeguard personal information, partnering only with service providers who meet security standards.
Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal data from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with an updated “Effective Date.” Continued use of our website constitutes acceptance of revisions.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Softgel Co.
Address: 2202 ½ H Road, Grand Junction, CO 81505 United States
Email: business@softgelco.com
