Manufacturing Facts

1. What materials does Softgel Co. require to manufacture a product?

A majority of the products we manufacture consist of a hemp concentrate (extract or distillate) combined with a carrier oil (and occasionally other ingredients). All CBD must be received with a Potency lab test ONLY, per cGmp regulations we are now required to pull 10g for a full panel test (Potency, Microbial, Heavy metals, Residual and Pesticides) off every batch, a $478.00 fee.
Customers have three general options for how they choose to source and provide these raw materials:

A customer may send Softgel Co. preblended material (i.e. a formulation that has been mixed to its final specifications and is ready for encapsulation or bottling). A $50.00 fee for Homogenizing and filtering will be added.
A customer may send Softgel Co. individual raw materials, which we will formulate and mix to the customer’s specifications for a $200 fee.
A customer may choose to have their product manufactured using materials that Softgel Co. stocks in-house, which include full-spectrum extract from Colorado-grown hemp and either organic or non organic hemp seed oil or MCT oil.

2. Customer Supplied Specs

Lot # and Mfg date will be put on bottom of bottle (expiration date only if stability test has been provided).
Out of state customers need to provide their state registration and proof of food safety hemp program in their state.
SDS sheets for all ingredients.
Must arrive in visually clean containers that minimize contaminate and that are designated as food safe.

3. What is the cost for softgel manufacturing?

Our standard softgel (size 8 oval; 0.5 ml fill volume). While the theoretical yield per gallon is 7,570 softgels, we factor in a 7% production loss, giving an expected yield of 7,000 softgels per gallon. The minimum order quantity for softgels is 4 gallons, which will yield approximately 28,000 softgels.

We offer several sizes of softgels on our two machines:

4 Inch Encapsulate Machine - Bovine

.25ml oval

.50ml oval

.80ml oblong

10 Inch Encapsulate Machine - Bovine: .25ml oval; .50ml oval; 1 ml oblong

Get a Quote

Please click on this link to see fill ranges for oval and oblong softgels: Softgel size chart

Softgel Co. charges the following for the carrier oils we stock in-house:

Oil	Cost per gallon	Cost per kg
Hemp seed oil	$22.35	$6.25
MCT oil (palm-derived)	$26.60	$7.65

4. Can Softgel Co. bottle and label?

Yes, we can bottle and label your softgels. Our standard container offering includes a white HDPE 120 cc bottle and a 75cc bottle with a white cap (with foam pressure seal), desiccant, shrink wrap around the cap and bottleneck, and date/product identifier coding. Customers may choose to provide their own bottles or caps.
The bottling and labeling cost is based on quantity per below:

Bottle Quantity (#)	Cost per bottle
< 3,000	$1.30
3,000 – 9,999	$1.25
10,000 – 69,999	$1.20
70,000 – 99,999	$1.15
100K+	$1.00

Alternative caps, seals, and other bottling options are available (e.g. heat induction seals, child-resistant caps,), which will incur an added cost (please contact Softgel Co. for details). Softgel Co. does not print labels, so the customer is responsible for providing these. Labels need to be tightly wound in style #4, (leading left edge.) We can give you a source for a label company if you need one. We will not accept labels from a sticker company. We also have boxing capabilities hand application $.30 each fee and if the box can be ran through our machine it will be a $.10 each fee. Softgel Co will supply you with the box template.
Softgel Co has automated boxing for softgels, tinctures, and blister packs.

5. Does Softgel Co. manufacturer in bulk?

Softgel Co. manufacturers in bulk. There is a charge for shipping containers.

6. What sizes does Softgel Co. offer for tinctures and what is the production cost?

We offer tincture bottles in volumes of 10/15ml, 1 oz. and 2 oz. The minimum order quantity for tinctures is 300 units. Tincture production cost is based on quantity as indicated below, and includes amber glass bottles, glass droppers, shrink wrap around cap and bottleneck, labeling, date/product identifier coding.

Tincture Volume
# Tinctures	10/15 ml	1 oz.	2 oz.
< 3,000	$1.10	$1.40	$2.40
3,000 – 9,999	$1.05	$1.35	$2.35
10,000 – 49,999	$1.00	$1.30	$2.30
50,000+	$0.95	$1.25	$2.25

7. What is the lead time?

Our guaranteed lead time is 6 weeks from the date we receive your raw materials with required certificate of analysis and any supplies provided by customer (bottles, caps and labels). Failure to provide all required materials will increase turnaround time. No finished products will be released until we receive test results from the third-party laboratories we contract with (this typically takes 5-7 business days).

8. What are the payment terms?

Payment is due in full before an order will be shipped. Softgel Co. accepts checks and wire transfers. The customer is responsible for shipping costs (we can ship on your FedEx or UPS account). Softgel Co. can obtain a quote for LTL shipping. We do not provide insurance during shipping as the customer owns the product, so please let us know if you want this added to your shipment.
Softgel Co. does not require any down payment to start a production order. We do require payment upfront for any extract Softgel Co is providing.
If you receive any request for a down payment toward the cost of production, please notify us immediately so we can report it as fraudulent. Furthermore, please notify us if you receive any instructions to send a check or wire payment to accounts other than the Softgel Co. account specified by our order manager. Under no circumstances should you send or wire payment to an entity other than Softgel Co. Please contact us immediately if you receive a request to do so.